1. About these terms
These terms govern your use of this website. By using the website, you confirm that you accept these terms and agree to comply with them. If you do not agree, you must not use the website. Please also read our privacy policy, which explains how we handle personal data.
2. Who operates this website
This website is operated by HALL AND TRACEY LOGISTICS LTD (“Hall & Tracey Logistics”, “we”, “us” or “our”), a private limited company registered in England and Wales under company number 17457663.
You can contact us at info@halltracey.co.uk or on +44 7867 556542.
3. Business users and services
Our transport services are offered on a business-to-business basis. Website content is intended principally for retailers, manufacturers, distributors, procurement teams, logistics teams and other commercial organisations. These website terms do not themselves govern any transport service. Services are supplied only under a separate written quotation, order confirmation, service agreement or other commercial terms accepted by the relevant parties.
4. Website information is not a quotation or commitment
The website provides general information only. It is not a binding quotation, offer, guarantee of availability or commitment to provide a vehicle or service. Vehicle dimensions, payload, capacity, routes, timings and service descriptions are indicative. Actual suitability depends on the vehicle configuration, item dimensions and weight, loading and access conditions, route, legal limits, scheduling and other operational requirements.
You must obtain written confirmation before relying on any proposed service, date, capacity or price.
5. Enquiries do not create a contract
Submitting an enquiry, sending feedback, telephoning or emailing us does not create a contract or reservation. A contract arises only when the parties accept the applicable written commercial terms through an authorised process. You are responsible for ensuring that information supplied to us is accurate, complete and provided with authority from the relevant organisation.
6. Changes to the website and these terms
We may update the website and these terms from time to time. We may suspend, withdraw, restrict or change any part of the website without notice. The current terms apply from the date shown at the end of this page. Continued use after an update constitutes acceptance of the revised terms.
7. Availability and accuracy
We take reasonable care over website content but do not guarantee that it is complete, accurate, current, uninterrupted, secure or free from errors. We may correct or remove content at any time. You are responsible for checking information with us before acting on it and for maintaining your own internet connection, browser, systems and security.
8. Intellectual property
Unless stated otherwise, the website and its content—including branding, logos, text, photographs, graphics, layouts and software—are owned by or licensed to Hall & Tracey Logistics and are protected by intellectual property laws.
You may view the website and print or download reasonable extracts for internal business evaluation of our services. You must not reproduce, modify, republish, sell, license, scrape, frame, distribute or commercially exploit the website or its content without prior written permission. Our status, and that of any identified contributors, must always be acknowledged. No right to use our trading names, logo or branding is granted.
9. Acceptable use
You must use the website lawfully. You must not:
- use it fraudulently or in breach of any applicable law or regulation;
- submit unlawful, misleading, defamatory, abusive, confidential or infringing material;
- impersonate another person or misrepresent your authority, identity or organisation;
- introduce malware, malicious code or harmful material;
- attempt unauthorised access to the website, server, database or connected system;
- interfere with security, availability or normal operation;
- use automated tools to extract content or data in a way that imposes an unreasonable load or infringes rights; or
- use contact details from the website for unsolicited or unlawful marketing.
We may block access, preserve evidence and report suspected unlawful activity to relevant authorities.
10. Uploads and information you provide
You retain responsibility for information you submit. You confirm that you have the right to provide it, that it is accurate to the best of your knowledge, and that our lawful use of it for the relevant enquiry, feedback or service will not infringe another person’s rights. Do not send unnecessary confidential information, special category personal data or content belonging to another party.
11. Links to and from other websites
Links to third-party websites are provided for convenience only. We do not control or endorse those websites and are not responsible for their content, availability, security or privacy practices. Your use of a third-party website is governed by that website’s own terms.
You may link to our home page in a fair and lawful way that does not damage our reputation or suggest an association, approval or endorsement where none exists. You must not frame the website or link from a website containing unlawful or misleading material. We may withdraw linking permission at any time.
12. Viruses and security
We take reasonable measures to operate the website securely, but we do not guarantee that it will be free from viruses or other harmful material. You must use your own virus protection and security controls. You must not knowingly attack the website or attempt to gain unauthorised access. Doing so may be a criminal offence.
13. Liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
To the fullest extent permitted by law, we exclude implied conditions, warranties and representations relating to the website. Because the website is provided free of charge for general business information, we will not be liable for loss or damage arising from use of, inability to use, or reliance on the website or its content, including loss of profit, revenue, business, anticipated savings, opportunity, goodwill, data or any indirect or consequential loss.
This section applies to the website only. Liability relating to transport or other paid services is governed by the separate commercial terms applicable to those services.
14. Privacy and electronic communications
Our privacy policy explains how we use personal data and cookies. You must not use information published on this website in a manner that breaches data protection, privacy or electronic communications law.
15. Severability and waiver
If a provision of these terms is found unlawful or unenforceable, it will be treated as modified to the minimum extent necessary or deleted, and the remaining provisions will continue in effect. A delay or failure to enforce a right is not a waiver of that right.
16. Governing law and jurisdiction
These terms and any non-contractual dispute or claim arising from the website are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over disputes with business users. Nothing in these terms removes any mandatory right that cannot lawfully be excluded.
17. Contact
HALL AND TRACEY LOGISTICS LTD
Company number 17457663
Email: info@halltracey.co.uk
Telephone: +44 7867 556542
Last updated: 7 October 2026.